Pengaruh Kepuasan Kerja, Komitmen Organisasi, dan Budaya Organisasi terhadap Organizational Citizenship Behavior di PDAM Tirta Taman Sari Kota Madiun

Keywords:

Marlinda Rofiqoh

Universitas PGRI Madiun

Isharijadi Isharijadi

Universitas PGRI Madiun

Farida Styaningrum

Universitas PGRI Madiun

Abstract

Abstract— This research aim to know influence of job satisfaction, organizational commitment, and organizational culture to organizational citizenship behaviour of PDAM Tirta Taman Sari Madiun City. This research is quantitative analytical research with primary data. These samples in this research is 104 regular employees. While used data collecting technique that is with questioner and documentation. The research instrument used was the Likert scale. The calculation data analysis technique uses Smart PLS, which includes descriptive statistical analysis, the outer model, inner model, and hypothesis testing by looking at the t-statistical value. The result showed job satisfaction, organizational commitment, and organizational culture positive and significant impact on organizational citizenship behavior. Keywords—: job satisfaction; organizational commitment; organizational culture; organizational citizenship behaviour.

Downloads

Download data is not yet available.

Darmawati, A., & Hayati, L. N. (2013). Pengaruh Kepuasan Kerja Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior. E-Jurnal Manajemen Universitas Udayana, 9(1), 10–17. https://doi.org/10.21831/economia.v9i1.1372

Dessler, G. (2016). Fundamentals of Human Resource Management (4th ed.). Pearson Education.

Dewanggana, B. D., Paramita, P. D., & Haryono, A. T. (2016). Pengaruh komitmen organisasi, kepuasan kerja, budaya organisasi terhadap organizational citizenship behavior (OCB) yang berdampak pada prestasi kerja karyawan (Studi pada PT. PLN APP Semarang). Journal of Management, 2(2), 1–10.

Fanani, I., Djati, S. P., & Silvanita, K. (2016). Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior (OCB) (Studi Kasus RSU UKI). Indonesian Christian University, 1(1), 80–89.

Hidayat, A., & Kusumawati, R. (2014). Pengaruh Komitmen Organisasi dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) di PT. Argamukti Pratama Semarang. Jurnal Ekonomi Dan Bisnis, 9. https://doi.org/http://dx.doi.org/10.31942/akses.v9i18.1372

Kanter, R. M. (1986). Commitment and social organization: a study of commitment mechanisms in utopian communities. American Sociological Review, 33(4), 499–517.

Luthans, F. (2011). Organizational Behavior : An Evidence-Based Approach. New York: McGraw-Hill. https://doi.org/10.5005/jp/books/10358_23

Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization Of Organizational Commitment. 1(1), 61–89.

Muhdar, & Rahma, S. (2015). The Influence of Spiritual Intelligence,Leadership, and Organizational Culture on Organizational Citizenship Behavior: A Study To Islamic Bank in Makassar City. Al-Ulum, 15(1), 135–156. https://doi.org/10.30603/au.v15i1.219

Oemar, Y. (2013). Pengaruh Budaya Organisasi, Kemampuan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB) Pegawai pada BAPPEDA Kota Pekanbaru. Jurnal Aplikasi Manajemen, 11(66), 65–76. https://doi.org/1693-5241

Pemayun, I. N. G. T., & Wibawa, I. M. A. (2017). Pengaruh Stres Kerja Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior. E-Jurnal Manajemen Unud, 6(9), 5088–5115.

Posdakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review. Journal of Marketing Research, 26(3), 513–563. https://doi.org/10.2307/3152222

Pradhiptya, A. R. (2013). Pengaruh Kepuasan Kerja terhadap Organizational Citizenship Behavior dengan Variabel Mediasi Komitmen Organisasi. Jurnal Bisnis Dan Manajemen, 6(1), 50–58.

Putra, B. A. I., & Dewi, A. S. K. (2016). Pengaruh Kepuasan Kerja Dan Komitmen Organisaional Terhadap Organizational Citizenship Behavior. 5(8), 4892–4920.

Putrana, Y., Fathoni, A., & Warso, M. M. (2016). Pengaruh Kepuasan Kerja Dan Komitmen OrganisasiTerhadap Organizational Citizenship Behavior Dalam Meningkatkan Kinerja Karyawan Pada Pt . Gelora Persada Mediatama Semarang. Journal of Management, 2(2), 1–14.

Rahayu, E. S. (2017). Pengaruh Komitme Organisasi Terhadap Organizational Citizenship Behavior Dan Kinerja Karyawan (Studi pada Karyawan Medik Rumah Sakit Fathma Medika Gresik). Jurnal Administrasi Bisnis (JAB), 52(1), 138–145.

Rini, D. P., Rusdarti, & Suparjo. (2013). Pengaruh Komitmen Organisasi, Kepuasan Kerja dan Budaya Organisasi Terhadap Organizational Citizenship Behaviour (OCB) (Studi pada PT. Plasa Simpanglima Semarang). Jurnal Ilmiah Dinamika Ekonomi Dan Bisnis, 1(1), 69–88.

Robbins, S. P., & Coulter, M. (2010). Manajemen (edisi kesepuluh). Erlangga.

Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior. Pearson.

Rohayati, A. (2014). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior: Studi Pada Yayasan Masyarakat Madani Indonesia. SMART – Study & Management Research, XI(1), 20–38.

Suwatno, & Priansa, D. J. (2018). Manajemen SDM dalam Organisasi Publik dan Bisnis. Alfabeta.

Tewal, B., Adolfina, Pandowo, M., & Tawas, H. (2017). Perilaku Organisasi. CV. Patra Media Grafindo Bandung.

Marlinda Rofiqoh, Universitas PGRI Madiun

Program Studi Pendidikan Akuntansi

Isharijadi Isharijadi, Universitas PGRI Madiun

Program Studi Pendidikan Akuntansi

Farida Styaningrum, Universitas PGRI Madiun

Program Studi Pendidikan Akuntansi
Title Pengaruh Kepuasan Kerja, Komitmen Organisasi, dan Budaya Organisasi terhadap Organizational Citizenship Behavior di PDAM Tirta Taman Sari Kota Madiun
Issue: Vol. 1 No. 2 (2020): JAMER
Section Articles
Published: Oct 1, 2020
DOI: https://doi.org/10.33319/jamer.v1i2.29
Author
  • Marlinda Rofiqoh
    Universitas PGRI Madiun
    Program Studi Pendidikan Akuntansi
  • Isharijadi Isharijadi
    Universitas PGRI Madiun
    Program Studi Pendidikan Akuntansi
  • Farida Styaningrum
    Universitas PGRI Madiun
    Program Studi Pendidikan Akuntansi
 PDF
How to Cite
Rofiqoh, M., Isharijadi, I., & Styaningrum, F. (2020). Pengaruh Kepuasan Kerja, Komitmen Organisasi, dan Budaya Organisasi terhadap Organizational Citizenship Behavior di PDAM Tirta Taman Sari Kota Madiun. JAMER : Jurnal Akuntansi Merdeka, 1(2), 59–64. https://doi.org/10.33319/jamer.v1i2.29
 view Abstract : 536      Downloads : 281